Shen London Limited is committed to respecting and protecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website www.shen.london (our site), you are accepting and consenting to the practices described in this Privacy and Cookies Policy.
For the purpose of the Data Protection Act 1998 (the Act), Shen London Limited is the data controller in respect of any personal information collected through or in connection with our site or your order. We are a company registered in England and Wales under company number 9477073 and our registered office is at 30 City Road, London, England, EC1Y 2AB. Our main trading address is The Coach House, Pickwick Park, Park Lane, Pickwick, Wiltshire, SN13 9AN, England.
We may collect and process information about you, such as:
We may use information held about you in the following ways:
Information you give to us. We will use this information:
We are committed to ensuring that your personal information is secure. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The information you provide to us will generally be stored and processed on servers based within the European Economic Union. You agree by submitting your personal information and using our site that we may transfer, store and process your information at destinations outside of the European Economic Union. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy and Cookies Policy.
Whilst we take all reasonable steps to protect your personal data, transmission of information to us or from us via the Internet is not completely secure and we cannot guarantee the security of your data transmitted to our site or to us via e-mail; the transmission is at your own risk. For the avoidance of doubt, we accept no liability for any loss or damage you may suffer as a result of such transmission.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties if:
Where you submit information to us, you should try to ensure such information is accurate, and let us know if such information changes so that we are not holding any inaccurate information about you. If you have registered an account for our site, you can review and update your personal information yourself at any time by logging in to your account.
Under the Act you may request access to the personal data we hold about you, and that we amend any inaccurate data. Your right of access can be exercised in accordance with the Act (as may be amended or supplemented from time to time) and we may charge a fee for this subject to the limitations set out in the Act.
You have the right to ask us not to process your personal information for marketing purposes.
Should you wish to do either of the above, please contact us either by writing to our registered address or by sending an email to VIPservice@shen.london.
To find out more about protecting your personal data and the meaning of terms such as data controller and personal data, please visit the UK Information Commissioner’s Office website.
What Are Cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies can be used to make a user’s experience more efficient. There are a number of different types of cookies and we have set out below the details of the cookies used on our website (www.shen.london).
If you would like to block or delete any of the cookies used on our website, we have explained how to do this at the end of the Privacy and Cookies Policy.
We use the following cookies:
|Cookie groups and names||What do we use it for||Further information|
|These contain information about the shopping cart.||As shopping cart data changes across pages, this allows us to pass the state to the next page.|
|wp_woocommerce_session||Unique code for each customer.||This allows us to find shopping cart data in the database.|
It is usually possible to block cookies using your website browser and to delete cookies by identifying and deleting the relevant file on your device. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Further advice on how to do this should be available through your device and software help functions, including that of your browser.
You may also find www.allaboutcookies.org and www.google.com/policies/technologies/cookies/ helpful.
Our website may contain links to third party websites. We have no control over how cookies are used on such websites and recommend that you review the policies of such websites separately.
We may change this Privacy and Cookies Policy from time to time by updating this page or elsewhere on the Website. You should check this page from time to time to take notice of any changes we have made as they are binding on you. This Privacy and Cookies Policy was last updated on 01/10/2015.